Terms & Conditions

 

By ordering any of our products, you agree to be bound by these terms & conditions.

All personal information you provide us with or that we obtain will be handled by Wunder Journal as responsible for the personal information.

Events outside Wunder Journals control shall be considered force majeure.

The price applicable is set at the date on which you place your order.

Shipping costs and payment fees are recognised before confirming the purchase.

Card information is transmitted over secure SSL encryption and is not stored.

Please note that local charges may occur.

Wunder Journal reserves the right to amend any information without prior notice.

 

Privacy Policy

We collect information about traffic to wunder-journal.com using Google Analytics, a web analytics tool that helps us understand how visitors engage with our website. We use this information to help us improve our website and your experience of it. This information is aggregated and anonymised so that we cannot access personal information such as IP addresses. 

At Wunder Journal we are committed to respecting your privacy. This policy explains when and why we collect personal information about the people who visit our website, sign up to receive our newsletters or shop, how we use this data and keep it secure.

 

Information

When you sign up to Wunder Journal on our website to receive newsletters or invitations and when you RSVP to attend one of our events, or shop on our website we collect your data to allow us to carry out this request. This information may include your name, email address, location and telephone number. 

We will store your information until you unsubscribe. You can unsubscribe by sending and email to mail@wunder-journal.com or follow the a provided link in every email.

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Cookies

We collect information about traffic to wunder-journal.com using Google Analytics, a web analytics tool that helps us understand how visitors engage with our website. We use this information to help us improve our website and your experience of it. This information is aggregated and anonymised so that we cannot access personal information such as IP addresses. 

wunder-journal.comuses essential cookies to improve its functionality. Cookies contain information that is transferred to your computer’s hard drive and are used by us to store information such as the time the visit occurred, whether users have visited the site previously and what site referred them to the web page. For your protection, our website is SSL certified.

Wunder Journal will never share or sell your information to a third party.

 

Shipping & Payment

Please note that Wunder Journal currently only ships to Europe, UK, USA, and Canada. 

Our standard forwarder is DHL within Germany and the EU. We send uninsured or insured with tracking number. Worldwide shipping is uninsured or insured.

Other forms of shipping are available on request. Please contact us mail@wunder-journal.com in advance for further information. After receiving a shipping confirmation your parcel will be delivered in 3 to 12 working days.

Please email us at mail@wunder-journal.com if you have any questions regarding a particular purchase.

 

All prices shown, even shipping costs, include VAT.

Payments in our Store are made through PayPal and Stripe. They use security procedures to prevent unauthorised access to this information.

 

 

Return & Refund Policy 

All sales are final. This does not affect your statutory rights. Wunder Journal will offer a refund on faulty items purchased within 14 day from Wunder Journal Store only. Please contact us, before returning any items. Refund inquiries should be sent to mail@wunder-journal.com and will only be processed in full once the faulty item has been returned to us and received.

Returns should be mailed to: 

Wunder Journal

Altdorfer Str. 18

91207 Lauf a. d. Peg.

Germany

 

If a package is unclaimed and sent back to us, you have to cover the shipping costs of your order. You have to pay extra shipping costs for a second attempt or you can request a refund of your order without the shipping costs.

 

Force Majeure

In the case of circumstances beyond the control of Wunder Journal, Wunder Journal shall not be obligated to perform its obligations to the buyer; dates by which such obligations are scheduled to be met shall be extended for a period of time, equal to the period of time lost through the delay, caused by such circumstances. Circumstances excusing Wunder Journal from performing all or part of its obligations are those that occur completely beyond the control of Wunder Journal. Examples of uncontrollable circumstances are natural disasters, power failures, strikes, fires, wars, riots, unanticipated government restrictions, and the failure of third parties to fulfil their obligations to Wunder Journal. Other unforeseen circumstances that fall into this category are disruptions caused by telecommunication failures, including the short- and long-term unavailability of internet sites.

You can be sure that we personally make every effort to ensure that ordering online from Wunder Journal is safe.

 

Typographical Errors in Regards to Orders

Wunder Journal endeavours to provide timely, accurate information on its website, but is not responsible for any inadvertent editorial or typographical errors. In the event that a Wunder Journal product is mistakenly listed at an incorrect price, Wunder Journal reserves the right to refuse or cancel any orders placed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Wunder Journal shall issue a credit to your credit card account in the amount of the incorrect price. All matters are handled through the original payment method. 

 

Linked Third Party Website

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

If you have any questions about our Terms & Conditions, the practices of this site, your dealings with this site or any questions regarding a particular purchase, please contact: mail@wunder-journal.com